Customer Service

Products which integrate and manage voice, email and Internet communications for call processing centers.

Offers Internet hosted predictive dialer, ACD, and CRM for call center applications.

Ebusiness solutions provider offering network engineering, enterprise business infrastructure, offshore call centre solutions.

A call center database information and network telephony system.

Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and autodialing.

Sells predictive dialing systems and call center software for small and medium companies.

Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.

Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems.

A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR).

Offering interactive voice response, intelligent call routing and ACD software.